When you’re moving, getting organized and paying attention to details matters. That’s why our FAQ includes information on everything from our hourly rates to truck rental information to insurance, and more. At Williamsburg Movers, we pride ourselves on making your moving experience a smooth one. Read through our FAQ to learn more about our services and why we’re the best choice for reliable, affordable moves in the Williamsburg area.
At Williamsburg Movers, we know that moving can be a confusing process, so we've compiled a list of frequently asked questions to help answer some of your most pressing concerns.
Q: How do you charge?
A: We charge an hourly rate.
- Two-person crew. $155.00 per hour
- Three-person crew $230.00 per hour
- Four-person crew $290.00 per hour
We round up charges in 15-minute increments. Example: Crew begins work at 9 o’clock and completes job at 1:50. We round up to 2 o’clock, you will be charged for 5 hours. We have a THREE-HOUR minimum. Our crews work nonstop until your job is done.
Q: What do you provide?
A: Muscle! Heavy Lifting! We load/unload moving trucks, POD'S or can rearrange furniture in your home!
Q: Do you provide a truck?
A: No, most of our customers reserve a truck thru a local U-Haul Dealer. We pick up load/unload and return truck.
Q: Can someone drive, pick up and return the truck for me?
A: Yes.
Q: Do you require a deposit?
A: NO. We settle when we finish the job.
Q: Do you insure against damages?
A: No. Our pricing reflects "BEST EFFORTS" with no allowance for damages. If you need your items insured, we suggest you contact a national company. Their higher prices generally allow for some damage reimbursement. Usually, its 6 cents per pound you may need to provide original receipts for item/s and pay additional upfront fees.
Q: How long will it take to load/unload my truck, trailer, POD?
A: These are the U-Haul national averages.
Truck Size |
Load Only |
Unload Only |
Load and Unload |
10' Truck |
2 Person Crew 1 to 2 Hours |
2 Person Crew 1 to 2 Hours |
2 Person Crew 2 to 4 Hours |
15' Truck |
2 Person Crew 2 to 3 Hours |
2 Person Crew 1 to 2 Hours |
2 Person Crew 3 to 5 Hours |
17' Truck |
2 Person Crew 2 to 3 Hours |
2 Person Crew 2 to 3 Hours |
2 Person Crew 4 to 6 Hours |
20' Truck |
2 Person Crew 2 to 4 Hours |
2 Person Crew 2 to 3 Hours |
2 Person Crew 4 to 7 Hours |
26' Truck |
2 Person Crew 3 to 5 Hours |
2 Person Crew 2 to 4 Hours |
2 Person Crew 5 to 9 Hours |
Adding Crew members will reduce load/unload times.
Drive time between locations is on the clock.
Q: What size truck do I need or how should I reserve the truck?
A: Here is a U-Haul link to reserve a truck and shows the size trucks available. http://www.uhaul.com/Trucks/ you may also want to check Penske and Budget.
Q: Do you guarantee your appointment times?
A: Yes with a one-hour window due to traffic conditions. Example, a 9 o’clock appointment time would have us arriving between 9 and 10 o’clock.
Q: Do I need to be present when the crew loads/unloads my truck?
A: Yes, it is the customer’s responsibility to make sure all items that you want moved are loaded on the truck as well as directing us which items you would like us to shrink wrap or blanket for protection. Upon unloading the truck, we will place items wherever you like but someone must direct us where you want your items placed.
Q: Do the movers supply hand trucks.
A: Yes, we bring moving equipment, tape, shrink wrap, dozen blankets.
Q: Do you sell boxes, tape, packing paper?
A: No, we suggest U-Haul, Lowe's or Home Depot.
Q: Will you move my piano, gun or personal safe?
A: Yes, we have specialized equipment for moving pianos, gun or personal safes. Extra fees apply.
Q: What if something doesn't fit?
A: Our movers will not force anything that could cause damage. If it doesn't fit, they will move the item to a location near where you want it to go. Make sure your truck is big enough; always better to go a little larger just to be safe.
Q: What about my flat screen TV?
A: Flat screens should be boxed and ready for loading. We recommend U-Haul Flat Screen Moving Kits; available at U-Haul Centre's or online here is the link http://www.uhaul.com/MovingSupplies/Boxes/Electronics-boxes/Flat-Panel-TV-Kit?id=16343. We do not insure damage to flat screen TVs.
Q: Will you move my mirrors and pictures?
A: Yes, customer must pack in proper boxes to prevent damages. Here is the link http://www.uhaul.com/MovingSupplies/Boxes/.
Q: Do you disassemble/assemble beds, furniture?
A: Yes, but please inform us in advance so we can have our tools on site.
Q: Can you disconnect my washer/dryer?
A: Yes, but please inform us if advance so we can have the proper tools. We are not plumbers but will use Best Efforts to connect/disconnect your washer/dryer.
Q: What items will you not box or load on the truck?
A: The movers will not pack or load hazardous materials, including paint, household chemicals, medications, food, important papers, cash, guns, gas, propane.
Q: What about my pets, young children, or granny?
A: On moving day, conditions in your home may be dangerous for pets, small children, and granny. Please Plan!